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Account Manager

Company We Got POP
Location Brooklyn, NY
Update 9 Day ago
300
Overview

We Got POP is a high growth start-up originating from London. Over the past three years we have built a game-changing, cutting edge technology platform, which has been initially used for casting, booking and paying background artists. POP is used across a range of top films and TV productions; credits include exclusive use on Spectre, Star Wars VII: The Force Awakens and Wonder Woman. As we enter a period of rapid growth, we are extending the platforms functionality and expanding into the US.

We are looking to add one of our first key players to the New York Team. Someone with Account Management and customer facing experience, as well as extensive knowledge of the US casting industry and a love of film and technology. The role will be focused on supporting the launch of POP’s casting portal technology in New York. You will be someone who can embrace the challenge of growing a start-up business and establishing We Got POP as the leading platform for casting services in New York.

Interested candidates please apply with CV and cover letter.

Responsibilities

Account Management

  • Support existing client user base
  • Onboard and train new users with POP’s casting portal booking technology.
  • First point of contact and support for casting users with technical queries and on going training
Brand Ambassador

  • Developing the client user base of Extras Casting Directors and Extras Casting Companies in New York.
  • Increase brand awareness, generating an interest for potential new customers, and helping to differentiate our platform amongst our target market and competitors
  • Responsible for building a network of strong relationships with industry professionals, including but not limited to sourcing and attending networking events, securing one on ones
Community Building

  • Oversee the Community Co-Coordinator’s administration of role and contact with POP artists.
  • Support the development of the New York community build strategy and encourage generating and implementing ideas for increasing the number of background artists applying to POP.
Experience

Required

  • 3+ years experience in Extras Casting in the US
  • Broad knowledge and interest in Extras Casting
  • Broad knowledge and interest in technology
  • Experience in Account Management
  • Experience in networking and building field relationships
Desired

  • Experience in a start up
  • Experience in film, TV, media or entertainment
  • Experience in training individuals or a team
  • Knowledge of New York
Required Personal Traits

  • Ambitious self-starter
  • People person
  • Exceptional organization skills
  • Hard working and works well under pressure
  • A perfectionist
  • A ‘no problem’ attitude
  • Excellent listening skills
  • Confident and outgoing
  • Great team player
  • Eye for detail
  • Excellent computer skills
  • Ability to work with-in a hands-on, fast pace environment