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ERIEBANK, FT Universal AssociateCompany CNB Bank
Location Mentor, OH 44060
Update 5 Day ago
You must be able to provide exceptional personalized service to customers, receive and pay out money, keep records of money and negotiable instruments involved in financial transactions and refer customers to products and services. Training would be provided to prepare you to become part of our Universal Associate team!
A Universal Associate (UA) provides exceptional personalized service to customers by:
Working all over the lobby, greeting every customer within five seconds after they walk in the door.
Taking a customer to a pod if a customer needs to do a transaction; to open an account or do a task requiring a greater degree of privacy, the same associate will take the customer to an office setting.
Addressing all service or transaction needs, opening basic accounts and getting things started on all fronts, whether it is a consumer loan, mortgage or business banking request.
Discovering customer needs, developing solutions, and implementing plans to exceed customer goals and expectations.
Contacting customers and businesses, community, and civic organizations to promote goodwill and generate new business. And responding to customer inquiries manages customer complaints and/or resolves customer problems.
Refers customers to corporation products and services by profiling new and existing customers in order to suggest and open quality deposit accounts, takes loan applications and assists lender in loan processing. You will be empowered to make decisions and we ask that you actively seek professional development opportunities as well as training and learning opportunities.You will be responsible for ensuring all customer sensitive information, bank records, currency and coin is secured at all times and adheres to established Security Policies and Procedures.
Benefit Summary for Full Time Employees:
Medical, Dental, and Vision Insurance
Profit Sharing Plan
401k with Agency Match
Paid Time Off Plan
Employee Wellness Program complete with fitbit, Healthy Snacks, AM Break, and an On-Site Health & Wellness Specialist!
Employee Recognition Program
Voluntary Benefit Opportunities
Employee Assistance Program (EAP)
About ERIEBANK: ERIEBANK is a division of CNB Bank and was developed locally by the people and business leaders of Erie, PA. Designed specifically for small to medium size businesses, their owners and employees, ERIEBANK provides the personalized customer service of a community bank, while offering access to the high-tech products and services typical of a big bank.
WOW Promise We promise to do everything in our power to make your banking experience a WOW event.
WOW Service Standards We are proud to be a part of Erie and its surrounding communities, and honored to serve area people and businesses. We make a promise to you that we will meet and exceed our standards when we serve you.
By submitting an application for considering you are agreeing to the following disclosure statement: I certify that all information I have provided in order to apply for and secure work with this employer is true, complete, and correct. I expressly authorize, without reservation, the employer, it’s representatives, employees or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and education institutions and to otherwise verify the accuracy of all information provided by me in this application, resume, or job interview. I hereby waive any and all rights and claims I may have regarding the employer, its agents, employees, or representatives, for seeking, gathering, and using truthful and non-defamatory information in a lawful manner, in the employment process and all other persons, corporations, or organizations for furnishing such information about me. I understand that this employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state, or federal law.
If I am hired, I understand that I am free to resign at any time, with or without cause and with or without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and with or without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration.
I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard.
This Company does not tolerate unlawful discrimination in its employment practices. No question on this application is used for the purpose of limiting or excluding an applicant from consideration for employment on the basis of his or her sex, race, color, religion, national origin, genetic information, citizenship, age, disability, or any other protected status under applicable federal, state, or local law. This Company takes all complaints of harassment seriously and all complaints will be investigated promptly and thoroughly.
I understand that any information provided by me that is found to be false, incomplete, or misrepresented in any respect will be sufficient cause to 1) eliminate me from further consideration for employment or 2) may result in my immediate discharge from the employer’s service, whenever it is discovered.